Product Catalog

Audience: Store owners, catalog managers, developers connecting product data sources.

The Product Catalog powers Reevix's chat assistant (accurate product Q&A) and recommendation engine (similar, complementary, and bought-together products). Without a connected catalog, the AI can only answer questions from your FAQs — not about specific products.

Why You Need a Catalog

Connecting a Data Source

Navigate to Setup → Catalog and click Add Data Source.

Shopify

1. Go to Shopify Admin → Apps → Develop apps → Create an app
2. Grant the read_products and read_inventory access scopes
3. Copy your Admin API access token
4. In Reevix, enter your Shopify store URL (e.g., yourstore.myshopify.com) and paste the token
5. Click Connect — Reevix syncs your full catalog immediately

Auto-sync is available at 1h, 6h, 12h, or 24h intervals. Recommended: 6h for most stores.

WooCommerce

1. In your WordPress admin, go to WooCommerce → Settings → Advanced → REST API
2. Click Add Key, set permissions to Read
3. Copy the Consumer Key and Consumer Secret
4. In Reevix, enter your WordPress URL and the two keys
5. Click Connect

CSV File Upload

For stores on custom platforms or marketplaces:

1. Export your product data as a CSV with these columns (at minimum):

- id, title, description, price, image_url, category, url, in_stock

1. Click Upload CSV and select your file
2. Map columns if your headers differ from Reevix's expected names
3. Click Import

CSV uploads are a one-time snapshot — re-upload whenever your catalog changes significantly.

CSV / JSON / XML Feed URL

For feeds hosted at a URL (e.g., a Google Shopping XML feed):

1. Enter the full URL to your feed
2. Select the format: CSV, JSON, or Google Shopping XML
3. Choose authentication if your feed requires it (see table below)
4. Enable Auto-sync and set the frequency
5. Click Save

Supported authentication methods:

Managing Your Feeds

The Catalog page shows a summary:

• Products synced — total product count across all connected sources
• Data sources — number of active feed connections
• Last sync — timestamp of the most recent successful sync

Each feed card shows:

• Sync status — Synced (green) or Failed (red)
• Last synced at — timestamp
• Error message — shown if the last sync failed, with a description to help diagnose (e.g., "Authentication failed — check your API key")
• Re-sync button — force an immediate sync without waiting for the next scheduled run
• Edit — update feed URL, credentials, or sync frequency
• Delete — remove the feed (products from this source are removed from Reevix)

Product Lists (Bestseller, Priority, Discountable)

Beyond the main catalog sync, you can manually curate three special product lists used by the autopilot:

To add products to a list:

1. Go to Setup → Catalog → Lists
2. Select the list (Bestseller, Priority, or Discountable)
3. Enter a product URL or SKU and click Add

Products in these lists receive extra weight in the recommendation engine.

Troubleshooting Sync Failures